How do I use Hermes parcel shop
Three ways you can use your local ParcelShop Book and pay for your parcel, print your label at home and drop your parcel in store when you’re ready.
Book and pay online or via our app.
You can then head to your nearest ParcelShop with a Print In-Store device to print your label and send your parcel..
Do Hermes charge for returns
Costs vary for different sellers and retailers, and some offer free returns with us. We recommend contacting the retailer directly if you have any questions about costs, or look on their app or website by searching for the returns section.
How do I return a Hermes parcel without a printer
It’s a really handy service if you don’t have access to a printer. Just visit one of your ParcelShops with a Print In-Store device, enter the delivery details and then pay on the device using Chip & Pin or Contactless. Your label will print out ready for you to stick to your parcel and send. Job done!
How do I return my Hermes parcel
Drop off your parcel or let your courier collect it If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you).
What happens if my Hermes parcel is not collected
If a Hermes collection fails, they offer three collection attempts as standard; if your collection fails you do not need to rebook. They will automatically re-attempt the next day.
How do I contact my local Hermes courier
We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8.30am-4pm Monday to Friday and 8.30am-2pm Saturday.
How much does it cost to send a parcel with Hermes
How much to send a parcel in the UK?Parcel weightParcelShop or Locker drop offUnder 1kgParcelShop or Locker drop off Next Day: £5.05 (£4.21 + VAT) Standard: £2.95 (£2.46 + VAT)1kg to 2kgParcelShop or Locker drop off Next Day: £6.50 (£5.42 + VAT) Standard: £4.40 (£3.67 + VAT)4 more rows
Why is Hermes returning my parcel
It may be a case of the Hermes delivery person misclicking something and they are still intending to deliver to you. … I was waiting for two separate packages being delivered by Hermes last week and kept getting the notification your parcel is out for delivery then there being no sign of it.
Can my Hermes parcel be collected
You can drop off your parcels at your nearest drop off location or your friendly local courier can collect them from you.
Can I have a parcel collected and delivered to me
Once your parcel is collected or dropped off at one of our 3,500 ServicePoints or 50+ DHL Parcel UK depots, it will be delivered to your recipient the next working day between 8am-6pm. You can even opt for timed next day delivery slots if you have a time sensitive delivery.
Can I return Hermes parcel at post office
If you prefer to drop off your parcel rather than waiting in to have it collected from you, simply book a drop-off service. Drop off services are offered by Collect Plus, Hermes, UPS, DPD and Parcelforce. … If you choose a Parcelforce delivery service, you drop it off at your local Post Office, or Parcelforce Depot.
Is Hermes cheaper than Royal Mail
Hermes. As a popular courier service, Hermes delivery costs are fairly straightforward and just like Royal Mail, they tend to be more cost-effective for businesses sending lighter weight packages. It’s worth noting that there is a 15kg and/or 1.2m parcel limit when using this courier service.