Question: How Do I Report A Problem With Amazon Delivery?

Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.

  • Tracking Your Order. You can track your Amazon order in Your Orders.
  • Estimated Delivery Windows.
  • Delivery Information.
  • Access Codes and Delivery Instructions.
  • Weekend Delivery Preference.
  • Notifications.
  • Customer Service.

How do I complain about Amazon delivery?

Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.

How do I contact Amazon about a missing item?

My next step was to contact Amazon’s customer service department through the app. I was given the option to call them at 1-866-216-1072 or have Amazon call me. Once I got connected to a support agent, Amazon said the package issue was due to a mandatory system upgrade at my local delivery station.

How do I contact Amazon customer service?

1 (888) 280-4331

How do I report an item on Amazon?

Amazon encourages sellers to report seller violations of Amazon’s policies or applicable law. To report a violation: Go to Report a violation.

If you are having trouble with a buyer or a buyer’s order, you can report it:

  1. Go to Contact us.
  2. Select Other.
  3. Select Report a violation.
  4. Enter the appropriate information.

Does Amazon investigate missing packages?

Amazon will take your word for the fact that you have had a FEW packages stolen from. They will require that someone sign for ANY package delivery that you may have – If you are being deceitful about not receiving packages, then Amazon will have written proof that the package was indeed delivered to your home.

How do I contact Amazon to complain about a seller?

Locate the order you are disputing and click “Problem with this order?” Choose the Contact Seller option to send an email message about your product. Allow the seller three days to get back to you. File a complaint with Amazon if the seller does not respond, refund the money or exchange the product.

How do I tell Amazon I didn’t receive an order?

You should see all your recent orders on the screen. Click on the order you’re having problems with, and scroll down the page. In the dropdown menu next to Select an issue, choose Where’s My Stuff. Then, in the menu next to Select issue details, choose Tracking shows delivered but item not received.

What happens if your Amazon package gets stolen?

Amazon asks customers to wait 36 hours after the expected delivery in case it turns up. Generally, the retailer should be able to send out a new package, or issue a refund if it’s clear the package was stolen or lost. Local police departments recommend filing theft reports as well.

What do I do if my Amazon package says delivered but no package?

What to Do When Your Amazon Order Shows as Delivered but is Actually Missing

  • Verify the shipping address.
  • Look for a notice of attempted delivery.
  • Look around the delivery location for your package.
  • See if someone else accepted the delivery.
  • Check your mailbox or wherever else you receive mail.
  • Wait out the full 36 hours.

How do I contact Amazon about an order?

Steps

  1. Dial 866-216-1072 for customer support in the United States. The customer service line is available 24 hours a day for your convenience.
  2. Call 877-586-3230 if you live in Canada.
  3. Contact 1-206-266-2992 if you’re calling internationally.
  4. Dial 1-800-372-8066 if you’re an Amazon associate.

Is there an Amazon live chat?

Actually, Amazon does have a live chat. A common misconception is that Amazon doesn’t have a live chat feature to contact their customer service team. Most likely because people can’t find it. However, they do use live chat, among other forms of support, to offer customer support to their users.

Can I contact Amazon by email?

How to email Amazon customer service. If you prefer to contact Amazon by email, there are two addresses to which you can send mail. For issues with your account, such as a billing dispute, you should email cis@amazon.com. For general inquiries, you should email primary@amazon.com.