Can Hermes pick up my parcel
You can drop off your parcels at your nearest drop off location or your friendly local courier can collect them from you..
Which is cheaper Royal Mail or Hermes
As a popular courier service, Hermes delivery costs are fairly straightforward and just like Royal Mail, they tend to be more cost-effective for businesses sending lighter weight packages.
Are Hermes calls free
Get in touch with Hermes by phone The contact number for Hermes is available directly from their website at no or lower cost. To speak to Hermes on the phone, call 0330 333 6556. Call connection service, Calls cost 7p per minute plus your standard network charge.
How can I get a hold of Hermes
Give the company’s customer service representatives a call at 0330 333 6556 or send them an email at firstname.lastname@example.org.
Is 0330 a free number
Are 0330 numbers free? No, 0330 numbers are not free. However, they are a cheaper alternative to the standard UK numbers. Because they are not premium-rate numbers, you will spend the same cost to call any other landline number.
How long does it take to get refund from Hermes
Refunds will take two working days to process as all refunds have to undergo a process to ensure that no collection took place. You have a maximum of 28 days from the date the order was placed to request a refund. If you have any questions on the above, please contact us prior to sending your parcel.
Is Hermes the worst delivery company
For in the latest independent survey I’ve seen (of 9,000 users), out of all the nationwide delivery firms in the UK, Hermes came 14th out of the 17 ‘best and worst’ listed.
How do I get a refund from Hermes
You can cancel your order before 10pm on the day you made the booking. The refund will be back in your account in 3 to 5 working days. If you need to cancel your order after 10pm on the day you booked, you can get help to complete your refund from our customer service team.
How do I speak to a human at Hermes 2020
We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8.30am-4pm Monday to Friday and 8.30am-2pm Saturday.
What happens if Hermes lost my parcel
The quickest way for you to make a claim is to contact our dedicated Customer Services Team who will carry out a thorough investigation. Your enquiry should be made by the person who sent the parcel to ensure we can deal with it as effectively as possible.
What time does Hermes stop delivering UK
Collections and deliveries are made by myHermes between 8am and 8pm, Monday to Saturday. Please note that this excludes bank holidays.
Where is my parcel Hermes
To track your parcel, you need to use your myHermes order number. If you are unsure of your order number then please go to the “My Account area”, log in and then click on the “My Orders” tab to find your HRM number. This number can also be found on your confirmation email.
Who is the most reliable courier
Ranked: delivery firmsCollectPlus.DPD.Royal Mail.Amazon Logistics.DPD Local.DHL.UPS.FedEx.More items…•Oct 30, 2020
Who is the biggest parcel company in the UK
Royal MailAccording to a study from 2019, the most popular parcel delivery company in the UK is Royal Mail by far. More than half of the respondents, which is quite impressive, prefer this option. The silver medal in the popularity ranking goes to Hermes, which is preferred by 16,1%, followed by DPDgroup (14,2%).
How can I speak to someone at Hermes
Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.
Does Hermes have live chat UK
Domestic – UK to UK They are available on live chat 8am – 6pm Monday to Saturday.
Who is CEO of Hermes UK
Martijn de LangeMartijn de Lange, CEO at Hermes UK, said: “Over the last few months our business has grown beyond what any of us could have predicted or planned.
Does Hermes offer refund
Upon collection of your order, you may request to a sales person: – an exchange or a store credit; – a refund, if returned to the Website (except in the case of an order received as a gift). The boutique will return your items to the corresponding service of the Website.