Do Customers Prefer Free Shipping?

The phrase “free shipping” is music to the ears to many who shop online.

Indeed, 90% of customers say that free shipping is the no.

As much as online shoppers prefer cheaper things, they do not like waiting for them more so if shipping is going to significantly increase the final cost of the product.

Do customers expect free shipping?

When you give them the “free shipping” offer while they’re in buy mode, you have a far better chance of scoring success with it. Free shipping on certain items. In industry parlance, it’s called order-level shipping.

Does free shipping increase sales?

Free Shipping May Increase Sales, Revenue

Free shipping is popular with your shoppers. This is so obvious, in fact, that you are unlikely to find any statistical data or survey results to support the claim directly. But otherwise, delivery times being equal, your customers would rather not pay to have an order shipped.

Why Free shipping is important?

Offering free shipping is a necessity, not a perk, for retail sites. Shipping things is a necessary evil for most internet retailers. It’s a useful tool for promoting a site, improving customer service and encouraging consumers to spend more.

Who has free shipping?

35 Stores With Free Shipping

  • Target. If you have a Target REDcard, you’re in for a treat!
  • Timberland. Known for its boots and outdoors wear, Timberland offers free standard U.S. shipping on every order.
  • The North Face.
  • Nordstrom.
  • Neiman Marcus.
  • Kate Spade.
  • Lily Pulitzer.
  • Tiffany & Co.